CONTROL & QUALITY ASSURANCE
Quality is checked throughout – not just at the final inspection.
We monitor work against the documents, contracts and agreed solutions. Checks along the way, documented departures and verified remedial work give you control over the final result.
We do not check for the sake of checking. We follow up so that departures are identified while they can still be corrected.
WHAT WE CHECK
Checks are based on what has actually been agreed.
We compare workmanship against the project's documents and agreements. This makes assessments specific and traceable, rather than a matter of opinion.
- 01
Workmanship against documents and contracts
Whether what is being built matches the drawings, specifications and contract scope.
- 02
Critical stages
Waterproofing, foundations, structural work, building services and other works that will be concealed and difficult to access later.
- 03
Materials and solutions
Whether delivered products and technical solutions match what was designed and approved.
- 04
Agreed requirements
Changes, additional works and decisions made during the project are checked in the same way as the original scope.
The scope is tailored to the contract arrangement, the project's risks and how much work will be concealed.
HOW WE WORK
A process that ends only when remedial work has been verified.
Checks follow a predictable sequence. Each stage leaves a record, so you know what has been checked and what remains.
- 01
Planned checkpoints
We establish early what needs to be checked, at which stage and against which documents.
- 02
Site follow-up
Workmanship is reviewed on site at the stages where it makes the greatest difference.
- 03
Documentation
Observations are recorded with photographs and notes linked to the relevant activity and location.
- 04
Departure
Anything that does not match the documents is described objectively and communicated to the contractor.
- 05
Remedial work
Remedial work is addressed in regular meetings and followed up with responsibility and timing recorded.
- 06
Verification
An item is closed only when the remedial work is completed and checked – not when it is promised.
MANAGING DEPARTURES
From discovery to a closed item.
A departure mentioned only in passing can be forgotten. We manage it as a separate issue with a clear status throughout.
- IDENTIFIED
The observation is recorded on site with supporting information and a reference to the document or contract.
- DESCRIBED
The departure is described objectively: what differs, from which requirement and what the consequences may be.
- COMMUNICATED
The item is raised with the contractor and included in the project's ongoing follow-up.
- RECTIFIED
The contractor completes the remedial work within the agreed time and reports back.
- VERIFIED
We check the result, document it and close the item.
If a departure is not corrected, it remains an open item in the records – visible at the final stage and in subsequent discussions about responsibility.
DOCUMENTATION & TRACEABILITY
You should never have to guess what has been checked.
Documentation is not a folder filled in afterwards. It is developed continuously and used to inform decisions throughout the project.
- Checkpoints
- What is to be checked, when and against which documents.
- Notes and photographs
- Site observations linked to the relevant activity and location.
- Departure register
- Open and closed items with responsibility, status and timing.
- Decisions and changes
- What has been decided along the way and what it means for construction.
- Status overview
- What has been checked, what remains and what is awaiting remedial work.
- Final-stage documentation
- A coordinated set of records for final checks and inspection.
ONGOING CHECKS AND FINAL INSPECTION
Two different things – neither replaces the other.
Ongoing quality assurance takes place during construction. Its purpose is to identify departures while they are still straightforward and inexpensive to correct, before they are concealed behind finishes and building services.
Final inspection is a formal review at the end of the contract, carried out by an independent inspector. We do not perform the inspection. We act as your representative before and during it – with checks along the way, organised documentation and support in addressing recorded items.
Checks along the way do not eliminate the risk of defects, but they reduce the number of issues that emerge only at the final stage and make any remaining issues easier to trace.
- Throughout construction
- Focus on works that will be concealed
- Departures addressed promptly
- The client's representative
- At the end of the contract
- Formal review of the result
- Carried out by an inspector
- An independent party under the contract
OUR ROLE
We represent you as the client.
- The client's representative
- Independent of the contractor
- Objective and documented
We do not carry out construction work and have no interest in how quickly an item can be closed. Our role is to assess workmanship against the documents and describe what we see, even when it is uncomfortable.
We do not promise a defect-free project – no one can. We work to identify departures early, manage them systematically and provide the information you need when an issue requires discussion.
THE VALUE FOR YOU
Checks mean fewer surprises late in the project.
- PREDICTABILITYIssues addressed early have less impact on time and cost.
- DECISION SUPPORTYou make decisions on documented facts rather than impressions.
- CLEAR RESPONSIBILITYRecorded departures make it easier to establish who needs to correct what.
- CONTROLYou know where the project stands in terms of quality, not just time.
Common questions about checks and quality assurance
- Is this the same as an inspection?
- No. We carry out checks and follow-up during the project and prepare documentation for final checks and inspection. The formal inspection is carried out by an inspector.
- Can you join an ongoing project?
- Yes. We review the documents and current position and plan checks from there.
- How often are checks carried out?
- This depends on the stages and risks. Checkpoints are planned at the outset and timed where they add most value, often before work is concealed.
- What is the difference between quality assurance and final inspection?
- Quality assurance continues throughout construction to identify departures while they can still be corrected. Final inspection is a formal review at the end of the contract carried out by an inspector. Neither replaces the other.
- What happens if you find a departure?
- It is documented with supporting information and a reference to the document or contract, communicated to the contractor and followed up in project meetings. The item is closed only once remedial work is completed and checked.
- What does the documentation include?
- Planned checkpoints, site notes and photographs, a departure register showing status and responsibilities, and an overall position ahead of final checks and inspection.
- Do quality checks guarantee a defect-free project?
- No – no one can guarantee that. Checks along the way reduce the risk of defects being concealed and make remaining issues easier to trace and resolve.
- Can you check a contract procured by another party?
- Yes. We work from the applicable contract and documents and plan checks accordingly, even if we were not involved in procurement.
Read on
Checks and quality assurance are connected to how the project is managed and how the contract was procured.
QUALITY ASSURANCE FOR YOUR PROJECT
Would you like to know that what is built matches what you commissioned?
Tell us where your project stands today and we will suggest an approach to checkpoints, follow-up and documentation.